Terms & Conditions for Delight – The Grocery Store
Welcome to Delight – The Grocery Store (“we”, “us”, “our”). By using our website delightgrocerystore.com and related services (the “Site”), you agree to comply with and be bound by the following Terms and Conditions. Please read these Terms carefully before using our services. If you do not agree with any part of these Terms, you should not use our Site or services.
1. Acceptance of Terms
By accessing or using our Site, you confirm that you are at least 18 years of age or have the consent of a parent or guardian to use the Site, and that you have read, understood, and agreed to these Terms & Conditions, as well as our Privacy Policy and Cookie Policy.
2. Use of Our Site
You agree to use our Site for lawful purposes only and in a manner that does not infringe the rights or restrict the use of the Site by others. You agree not to:
- Violate any applicable laws or regulations.
- Interfere with the operation of our Site.
- Upload or transmit viruses or harmful content.
- Use automated systems or software to extract data from our Site (e.g., screen scraping).
3. Account Registration
To access certain services on our Site, you may need to create an account. You agree to:
- Provide accurate and complete information when registering.
- Maintain the confidentiality of your account and password.
- Accept responsibility for all activities that occur under your account.
We reserve the right to suspend or terminate accounts that are inactive, violate these Terms, or are suspected of unauthorized use.
4. Product Listings and Pricing
We strive to provide accurate information regarding product descriptions, prices, and availability. However, we do not warrant that the product details on the Site are error-free. In the event of a pricing error or product description issue, we reserve the right to correct it and either offer you the correct price or cancel your order.
Prices for products may change without prior notice, and any promotions or discounts are subject to specific terms that may apply.
5. Orders and Payments
When you place an order on our Site, you agree to the following:
- Order Acceptance: All orders are subject to acceptance and availability. We reserve the right to refuse or cancel any order for any reason.
- Payment: You agree to pay the total amount for your order, including any applicable taxes and shipping fees. We accept various forms of payment, which will be listed at checkout.
- Order Confirmation: Once your order is placed, you will receive a confirmation email with order details. However, receipt of an order confirmation does not mean that we have accepted your order.
6. Shipping and Delivery
We strive to deliver products within the estimated delivery times provided at checkout. However, delivery times are not guaranteed, and we are not responsible for delays caused by events beyond our control, including shipping carrier delays or supply chain disruptions.
You are responsible for providing accurate delivery information. We are not liable for deliveries made to incorrect or incomplete addresses provided by you.
7. Returns and Refunds
If you are not satisfied with your purchase, you may be eligible for a return or refund, subject to the following conditions:
- You must notify us within [insert number of days] of receiving the product.
- The product must be unused, in its original packaging, and in the same condition as when you received it.
- Certain items, such as perishable goods, personalized products, or sale items, may not be eligible for return.
For full details, please refer to our Returns and Refunds Policy.
8. Intellectual Property
All content on our Site, including but not limited to text, images, logos, graphics, and software, is the property of Delight – The Grocery Store or its content suppliers and is protected by intellectual property laws. You may not copy, distribute, modify, or use any content without our express written permission.
9. User-Generated Content
If you submit reviews, comments, or other content to our Site, you grant us a non-exclusive, royalty-free, perpetual, and irrevocable right to use, modify, publish, and distribute such content in any media.
You agree not to post content that:
- Is unlawful, defamatory, or obscene.
- Infringes upon the rights of others.
- Contains viruses or harmful code.
We reserve the right to remove or edit any content that violates these Terms or is deemed inappropriate.
10. Privacy
We take your privacy seriously and handle your personal information by our Privacy Policy. By using our Site, you consent to the collection and use of your information as outlined in the Privacy Policy.
11. Limitation of Liability
To the fullest extent permitted by law, Delight – The Grocery Store shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, or use, arising out of your use of or inability to use the Site, even if we have been advised of the possibility of such damages.
Our total liability to you for any claim arising out of or in connection with these Terms shall not exceed the amount paid by you for the product(s) purchased through our Site.
12. Indemnification
You agree to indemnify, defend, and hold harmless Delight – The Grocery Store, its affiliates, and employees from any claims, damages, or losses resulting from your use of the Site, violation of these Terms, or infringement of any third-party rights.
13. Governing Law and Dispute Resolution
These Terms & Conditions shall be governed by and construed by the laws of [Your Jurisdiction]. Any disputes arising out of or related to these Terms or your use of the Site shall be subject to the exclusive jurisdiction of the courts of Jammu and Kashmir.
14. Changes to These Terms
We reserve the right to modify these Terms & Conditions at any time without prior notice. Any changes will be posted on this page, and your continued use of the Site constitutes your acceptance of the revised Terms.
15. Termination
We reserve the right to terminate or suspend your account and access to the Site without notice if you violate these Terms or engage in any activity that we deem harmful or inappropriate.
16. Contact Us
If you have any questions or concerns about these Terms & Conditions, please contact us at:
- Email: delightgrocerystore@gmail.com
- Phone: (+91) 7006 779 697
- Address: Bulbul Bagh A, Srinagar, 190005
